Zero Hours and ‘Low Hours’ contracts
Between April and June 2024, ONS estimated that 1.3 million people in the UK relied on zero-hours contracts as a means to secure some form of employment. The Bill contains measures which the government says are designed to end these ‘exploitative’ zero-hours contracts. Many of the legal details required to enact the Bill continue to be subject to consultation, but the Bill sets out a regime that has the potential to offer much-needed certainty and increased rights to those currently working in sectors where such contracts are commonplace.
Workers on zero-hour contracts or ‘low hours’ contracts will have the right to be offered a ‘guaranteed hours’ contract if they have worked regular hours over the reference period and those hours exceed the minimum number stipulated in their contract. The details of what qualifies as a ‘low hours’ contract, regular hours, and the length of the reference period will be determined by Regulations following consultation. However, it is likely that the reference period will be 12 weeks long, mirroring reference periods already established by the Employment Rights Act. The offer of guaranteed hours must reflect the hours worked over the reference period.
The guaranteed hours contract must be on no less favourable terms than the previous working arrangement. If the worker has had variable terms over the reference period, the least favourable of these terms can only be offered if this can be shown by the employer to be a ‘proportionate means of achieving a legitimate aim’.
The guaranteed hours contract can be for a fixed term if this is reasonable and, for example, relates to a specific event or task, or the employer can show a genuine temporary need for workers.
The Bill sets out rights for workers to be given reasonable notice of their shifts and of the cancellation of work in specified circumstances. “Reasonable notice” will be clarified in the regulations.
The Bill also outlines the remedies available where the legislation is breached. The maximum award will be set out in further regulations.









