existing clients

Help and support during the claims process

At Thompsons Solicitors we're committed to providing you with personalised and effective legal representation as you navigate through your personal injury claim.

Stay Connected With Your Fee Earner

If you need to discuss details of your case, share updates, or have any concerns, your Fee Earner is your primary point of contact. They are well-acquainted with the intricacies of your case and are best suited to offer you the tailored advice and support you need.

Please reach out to your Fee Earner directly using the contact details provided in our previous correspondences. Our team is keen on delivering prompt responses and actionable guidance to assist you at every turn.

You may find the contact details you are looking for on our people page.

Client hub

If you are registered for our online Client Hub, you can log in to check the current status of your case. You will have received your link to register for the Client Hub at the start of the claims process.

Log in to the Client Hub and check the status of your case here.

Client Hub

Talk to us

After submitting the form, a team member will personally call you to discuss your situation and the next steps.

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Are you, or is a member of your family, a current or retired member of a trade union?

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Time limits apply to bringing personal injury claims. To find out more, read our guide here.
Please read our privacy policy here.

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Lines are open 8am - 7pm weekdays
9am-5pm Saturdays

We’re here to help

If you need additional help, please get in touch, we’re here to help you understand your claim.

Call us now

0800 0224 224
Live chat with an advisor

We’re accredited by the UK’s
leading law authorities

Thompsons Solicitors is an award-winning law firm, recognised by The Times for medical negligence and ranked in the top tier of the Legal 500 for personal injury and medical negligence.

We proudly collaborate with charities and support groups across England and Wales to ensure our clients receive the support they need after an injury.

View all Accreditations, Charities & Support
Great Places to Work For Women
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times best law firm 2025
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